Terms & Conditions


Please read the following termsand conditions very carefully as your use of service is subject to youracceptance of and compliance with the following terms and conditions.

General Information

The domain name (here in after referred to as "Website") is registered in the name of  Panchakarma Aurveda Shop.
Your use of the Website and services and tools are governed by the following terms and conditions ("Terms of Use") as applicable to the Website.If you transact on the Website, You shall be subject to the policies that are applicable to the Website for such transaction. By mere use of the Website, You shall be contracting with Panchakarma Ayurveda Shop, these terms and conditions constitute your binding obligations, with Panchakatrma Ayurveda Shop.

For the purpose of these Terms of Use, wherever the context so requires ‘You’ or "User" shall mean any natural or legal personwho has agreed to become a member of the Website by providing Registration Data while registering on the Website as Registered User using the computer systems.Panchakarma Ayurveda Shop allows User to surf the Website or making purchases without registering on the Website. The term "we", "us", "our"shall mean Panchakatrma Ayurveda Shop or or  or all.

All products/services and information displayed on constitute an "invitation to offer". Your order for purchase constitutes your "offer" which shall be subject to the terms and conditions as listed below. reserves the right to accept or reject your offer. If you have supplied us with your valid email address, we will notify you by email as soon as possible to confirm receipt of your order and email you again to confirm details and therefore process the order. Our acceptance of your order will take place upon dispatch of the product(s)ordered. No act or omission of  prior to the actual dispatch of the product(s)ordered will constitute acceptance of your offer.

Modifications  reserves the right at all times to discontinue or modify the Terms of Use and/or our Privacy Policy as we deem necessary or desirable without any prior notification. Such changes may include, among other things, the adding of certain fees and charges. Any such modifications would be effective immediately. We suggest that you read our Terms and Conditions and Privacy policy from time to time to stay informed. Any use of the site aftersuch modifications would be deemed to constitute acceptance of the modified terms by the End User.


Membership Eligibility

Use of the Site is availableonly to persons who can form legally binding contracts under applicable law.Persons who are "incompetent to contract" within the meaning of theIndian Contract Act, 1872 including un-discharged insolvents etc. are not eligible to use the Site. You may use this site only if your age is over 18years.  reserves theright to terminate your membership and refuse to provide you with access to the Site if  discovers that you are under the age of 18 years. In case of a business entity, your epresent that you have the necessary authority to bind the entity to this UserAgreement.

Access of website

Unless otherwise specified, the materials on this website are directed solely at those who access this websitefrom India.  makes norepresentation that any products or services referred to in the materials onthis website are appropriate for use, or available outside India. Those whochoose to access this Site from outside India are responsible for compliancewith local laws if and to the extent local laws are applicable. will deliver the products only withinIndia and will not be liable for any claims relating to any products orderedfrom outside India.
Unless otherwise stated as additional terms and conditions which are productspecific, these terms and conditions supersede all previous representations,understandings, or agreements and shall prevail notwithstanding any variancewith any other terms of any order submitted. By using the services of you agree to be bound by the Terms andConditions.

Account and Registration

It is the user’s responsibility to keep the details of theaccount and password confidential and you agree to accept responsibility forall activities that occur under Your Account or Password.  shall not be liable to any person for any lossor damage which may arise as a result of any failure by the user to protect theaccount details or the password. In case of any suspected breach please contactus immediately. If  has reason to believe that there is likely tobe a breach of security or misuse of the  Site, we may require you to change yourpassword or we may suspend your account without any liability to
You also agree to:
1. Provide true, accurate, current and complete information about yourself asprompted by Panchakatrma Ayurveda Shop website during the registration process (such informationbeing the "Registration Data")
2. Maintain and promptly update the Registration Data to keep it true,accurate, current and complete. If you provide any information that is untrue,inaccurate, incomplete, or not current or if  has reasonable grounds to suspect that such information is untrue, inaccurate, not current or not in accordance with theUser Agreement,  willhave the right to indefinitely suspend or terminate your membership and refuseto provide you with access to the Site.


Pricing Information

While  shall endeavour to provide accurate productand pricing information, yet typographical errors might occur. cannot confirm the price of a productuntil after you order. In the event that a product is listed at an incorrectprice or with incorrect information due to an error in pricing or productinformation,  shallhave the right, at our sole discretion, to refuse or cancel any orders placedfor that product, unless the product has already been dispatched. In the eventthat an item is mis-priced,  may, at its discretion, either contact you forinstructions or cancel your order and notify you of such cancellation. Unlessthe product ordered by you has been dispatched, your offer will not be deemedaccepted and  willhave the right to modify the price of the product and contact you for furtherinstructions using the e-mail address provided by you during the time ofregistration, or cancel the order and notify you of such cancellation. In theevent that  acceptsyour order the same shall be debited to your credit card account and dulynotified to you by email that the payment has been processed. The payment maybe processed prior to  dispatch of the product that you have ordered.If we have to cancel the order after we have processed the payment, the saidamount will be reversed back to your credit card account.

Promotion Offers

For any returned or undelivered orders, partial or whole,the user will not be eligible to avail of the offer used to purchase theoriginal order. The benefit of the offer would also not be included in therefund provided. If the product(s) returned are part of any free offer, Eg: Buy3 get 1 free or Buy 1 get 1 free, all the products related to the offer wouldhave to be returned by you, as they have been purchased as part of a groupoffer. The refund/replacement process would only be initiated once all theproducts have been returned.
From time to time, we may provide a free sample or gift along with our orderswhich are eligible for the offer. These samples/gifts will not be eligible forreturn/replacement/refund under any circumstances.


CouponCodes & Cart Offers

To offer special discounts toour users from time to time, we share coupon codes based discounts. To preventany possible misuses we have put in place a few checks on the ways in whichthese coupon codes can be used.
To make the best use of the coupon code offers, please go through the followingterms and conditions applicable on all coupon codes
1. Coupon Codes & Cart Offers based offer will be valid upon application ofthe coupon code at the time of placing order.
2. Coupon Codes & Cart Offers will be valid till the date communicated ortill stocks last on the applicable products, whichever happens earlier.

3. A Coupon Codes & CartOffers cannot be clubbed with any other coupon code or with any other offerincluding offers running on the site without using coupons.
4. A coupon will provide the stated discount of the coupon code or the discountalready stated on the product whichever is higher unless otherwise mentioned.
5. Coupon codes shared individually with a user will be applicable on purchasemade by that particular user only.
6. The website reserves the right to change the terms and conditions of anycoupon code any time without prior intimation.
7. Shipping / Cash on delivery rules and charges apply on the net amountpayable upon application of the coupon code unless otherwise mentioned.
8. Cashback coupons are valid for next purchase as per the conditions mentionedwith the Cashback offer.
9. The Cash Coupons added to an account can be changed/updated at any point oftime by Panchakatrma Ayurveda Shop. without any prior intimation. These changes could be madefrom time to time even before the valid expiry date of the existing CashCoupons.


Transactions& Cancellations


Credit Card Details

You hereby agree, understand and confirm that the creditcard details provided by you for availing of services on website will becorrect, accurate and current. Under no circumstances you shall use a creditcard which is not lawfully owned by you. You further agree and undertake toprovide the correct and valid credit card details to us. The card details willnot be utilised and shared by us with any of the third parties unless requiredfor fraud verifications or by law, regulation or court order. We will not beliable for any credit card fraud. The liability for use of a card fraudulentlywill be on you and the onus to 'prove it otherwise' shall be exclusively onyou.

Fraudulent/Declined Transactions

In case of fraudulent use of the site, we reserve the right to recover the cost of goods, collection charges and lawyers fees fromperson(s) concerned. We reserve the right to initiate legal proceedings against such person(s) for fraudulent use of the Site and any other unlawful acts oracts or omissions in breach of these terms and conditions.

Cancellationsby the Customer

In case we receive a cancellation notice and the order hasnot been shipped by us, we shall cancel the order and refund the entire amount.The orders that have already been shipped out by us will not be cancelled andyou will have to check our return policy on those orders.


Under certain circumstances it might not be possible for usto accept an order and we may be compelled to cancel the same. We reserve theright to refuse or cancel any order for any reason at our sole discretion. Somesituations that may result in your order being cancelled include limitations onquantities available for purchase, inaccuracies or errors in product or pricinginformation, or problems identified by our credit and fraud avoidancedepartment. We may also ask for additional verifications or information beforeaccepting any order. We will contact you if all or any portion of your order iscancelled or if additional information is required to accept your order. Ifyour order is cancelled after your credit card has been charged, the saidamount will be reversed back in your Card Account. The customer agrees not todispute the decision made by us and accept our decision regarding thecancellation.


While availing any of thepayment method/s offered by us, we are not responsible or take no liability ofwhatsoever nature in respect of any loss or damage arising directly orindirectly to you out of the decline due to:
1. lack of authorization for any transaction/s,
2. or exceeding the preset limit mutually agreed by you and between your"Bank/s",
3. or any payment issues arising out of the transaction,
4. or decline of transaction for any other reason/s.
All payments made against the purchases/services on  by you shall be compulsorily in Indian Rupeesacceptable by the Union of India.  does not accept any other form of currencywith respect to the purchases.
Before shipping your order to you, we may request you to provide supportingdocuments (including but not limited to Govt. issued ID and address proof) toestablish the ownership of the payment instrument used by you for yourpurchase. This is done in the interest of providing a safe online shoppingenvironment to our users

NoCompensation Policy:

If the quality of any products, services, information, or othermaterial purchased or obtained by you through the Website did not meet yourexpectations, no compensation will be given other than the Return and refund orExchange of the product.The customer cannot request compensation for anyreason,including but not limited to: any variation in the finish or appearanceof the final product; any delay in delivery caused by unforeseen circumstances;any special, incidental, indirect or consequential damage of any kind caused bya product; missed opportunities to avail certain discounts; any issue with ourDelivery partners or their personnel; any voucher which got deactivated due tothe end of expiry date; unavailability of items which the customer tried topurchase etc. Unreasonable and unlawful requests for compensation, over andabove the entitled refund, will be treated as loss to business cases.Panchakatrma Ayurveda Shop holds the rights to cancel orders and block accounts of such customers withoutany prior notice.


Guidelinesfor Writing Product Reviews

Panchakatrma Ayurveda Shop reserves the right to not include the productreview that include any one or more of the following -

1. Inappropriate content - like promotional information orphone numbers.
2. Information not related to product - Shipment/Delivery Experience, availability,ordering etc
3. Inaccuracies in product information & product catalogue.
4. References - to other retailers, pricing, personal information etc.
5. Copying and pasting text from other reviews, guides, or sources.
6. Comments on other reviews posted on the product page.
7. Foreign language content.
8. Off-topic information or obscene content.
9. Irrelevant user IDs or email ids used for posting reviews.


UserConduct and Rules:

You agree and undertake to use the Website and the Serviceonly to post and upload messages and material that are proper. By way ofexample, and not as a limitation, you agree and undertake that when using aService, you will not:

defame, abuse, harass, stalk, threaten or otherwise violate the legal rights of others;
publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information;
upload files that contain software or other material protected by intellectual property laws unless you own or control the rights thereto or have received all necessary consents;
upload or distribute files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of the Website or another's computer;
conduct or forward surveys, contests, pyramid schemes or chain letters;
download any file posted by another user of a Service that you know, or reasonably should know, cannot be legally distributed in such manner;
falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded;
violate any code of conduct or other guidelines, which may be applicable for or to any particular Service;
violate any applicable laws or regulations for the time being in force in or outside India;and
violate any of the terms and conditions of this Agreement or any other terms and conditions for the use of the Website contained elsewhere herein.
exploit any of the services. We reserve the right to deprive individual customers of our Cash on Delivery payment option. Moreover, we might refuse any of our services, terminate accounts, and/or cancel orders at our discretion, including but not limited to, if we believe that customer conduct violates applicable law or is harmful to our interests.
You shall not make any derogatory, defamatory, abusive, inappropriate, profane or indecent statement/s and/or comment/s about, its associates and partners on any property owned by

Copyright & Trademark

Everything located on or in this Site, including theMicrosites, is our exclusive property and can be used with express permissionof the copyright and/or trademark owner. ANY COPYING, DISTRIBUTING,TRANSMITTING, POSTING, LINKING, DEEP LINKING, OR OTHERWISE MODIFYING OF THISSITE OR ANY OF THE MICROSITES WITHOUT OUR EXPRESS WRITTEN PERMISSION OF Panchakatrma Ayurveda Shop IS STRICTLY PROHIBITED. Any violation of this policy may result in a copyright,trademark or other intellectual property right infringement that may subjectEnd User to civil and / or criminal penalties.
This Site and Microsites contains copyrighted material, trademarks and otherproprietary information, including, but not limited to, text, software, photos,video, graphics, music, sound, and the entire contents of website protected bycopyright. We own a copyright in the selection, coordination, arrangement andenhancement of such content, as well as in the content original to it. End Usermay not modify, publish, transmit, participate in the transfer or sale, createderivative works, or in any way exploit, any of the content, in whole or inpart. End User may download / print / save copyrighted material for End User'spersonal use only. Except as otherwise expressly stated under copyright law, nocopying, redistribution, retransmission, publication or commercial exploitationof downloaded material without our express permission of Panchakatrma Ayurveda Shop and thecopyright owner is permitted. If copying, redistribution or publication ofcopyrighted material is permitted, no changes in or deletion of authorattribution, trademark legend or copyright notice shall be made. End Useracknowledges that he/she/it does not acquire any ownership rights bydownloading copyrighted material. Trademarks that are located within or on theSite or a Web site otherwise owned or operated in conjunction with Panchakatrma Ayurveda Shopshall not be deemed to be in the public domain but rather the exclusiveproperty of owners, unless such site is under license from the Trademark ownerthereof in which case such license is for the exclusive benefit and use of Panchakatrma Ayurveda Shop,unless otherwise stated.
End User shall not upload, post or otherwise make available on this Site anymaterial protected by copyright, trademark or other proprietary right withoutthe express permission of the owner of the copyright, trademark or otherproprietary right. We do not have any express burden or responsibility toprovide End User with indications, markings or anything else that may aid EndUser in determining whether the material in question is copyrighted ortrademarked. End User shall be solely liable for any damage resulting from anyinfringement of copyrights, trademarks, proprietary rights or any other harmresulting from such a submission. By submitting material to any public area ofthis Site, End User warrants that the owner of such material has expresslygranted us the royalty-free, perpetual, irrevocable, non-exclusive right andlicense to use, reproduce, modify, adapt, publish, translate and distributesuch material (in whole or in part) worldwide and/or to incorporate it in otherworks in any form, media or technology now known or hereafter developed for thefull term of any copyright that may exist in such material. End User alsopermits any other end user to access, view, store or reproduce the material forthat end user's personal use. End User hereby grants us the right to edit,copy, publish and distribute any material made available on this Site by EndUser. We hereby reserves the right to terminate its agreement with any End Userwho repeatedly infringes on copyright rights upon notification to us by thecopyright owner.
The foregoing provisions of this clause apply equally to and are for thebenefit of Panchakatrma Ayurveda Shop, its subsidiaries, affiliates and its third partycontent providers and licensors and each shall have the right to assert andenforce such provisions directly or on its own behalf.


You agree to defend, indemnify and hold harmless Panchakatrma Ayurveda Shopor Panchakarma Ayurveda Clinic or Shop, its employees, directors, officers,agents and their successors and assigns from and against any and all claims,liabilities, damages, losses, costs and expenses, including attorney's fees,caused by or arising out of claims based upon your actions or inactions, whichmay result in any loss or liability to us or any third party including but notlimited to breach of any warranties, representations or undertakings or inrelation to the non-fulfillment of any of your obligations under this UserAgreement or arising out of the your violation of any applicable laws,regulations including but not limited to Intellectual Property Rights, paymentof statutory dues and taxes, claim of libel, defamation, violation of rights ofprivacy or publicity, loss of service by other subscribers and infringement ofintellectual property or other rights. This clause shall survive the expiry ortermination of this User Agreement.


We may terminate this Agreement at any time. Withoutlimiting the foregoing, we shall have the right to terminate any passwords oraccounts of End User in the event of any conduct by End User which we, in oursole discretion, consider to be unacceptable, or in the event of any breach byEnd User of this Agreement. Our right to any Comments shall survive anytermination of this User Agreement. Any such termination of the User Agreementshall not cancel your obligation to pay for the product already ordered fromthe Site or affect any liability that may have arisen under the User Agreement.

Limitation of Liability and Disclaimers

The Site is provided without any warranties or guaranteesand in an "As Is" condition. You must bear the risks associated withthe use of the Site.
The Site provides content from other Internet sites or resources and while wetry to ensure that material included on the website is correct, reputable andof high quality, it cannot accept responsibility if this is not the case. Wewill not be responsible for any errors or omissions or for the results obtainedfrom the use of such information or for any technical problems you mayexperience with the Site.
This disclaimer does not apply to any product warranty offered by themanufacturer of the product as specified in the product specifications. Thisdisclaimer constitutes an essential part of this User Agreement. To the fullestextent permitted under applicable law, we or our suppliers shall not be liablefor any indirect, incidental, special, incidental, consequential or exemplarydamages, including but not limited to, damages for loss of profits, goodwill,use, data or other intangible losses arising out of or in connection with theSite, its services or this User Agreement.
Without prejudice to the generality of the section above, the total liabilityof Panchakatrma Ayurveda Shop to you for all liabilities arising out of this User Agreement beit in tort or contract is limited to the value of the product ordered by you. Panchakarma Ayurveda Clinic or Shop, their associates and technologypartners make no representations or warranties about the accuracy, reliability,completeness, currentness and/or timeliness of any content, information,software, text, graphics, links or communications provided on or through theuse of the Site or that the operation of the Site will be error free and/oruninterrupted. Consequently, we assume no liability whatsoever for any monetaryor other damage suffered by you on account of the delay, failure, interruption,or corruption of any data or other information transmitted in connection withuse of the Site; and/or any interruption or errors in the operation of theSite.

Site Security

You are prohibited from violating or attempting to violatethe security of the Site, including, without limitation, (a) accessing data notintended for you or logging onto a server or an account which you are notauthorized to access; (b) attempting to probe, scan or test the vulnerabilityof a system or network or to breach security or authentication measures withoutproper authorization; (c) attempting to interfere with service to any otheruser, host or network, including, without limitation, via means of submitting avirus to the Site, overloading, "flooding," "spamming,""mail bombing" or "crashing;" (d) sending unsolicitedemail, including promotions and/or advertising of products or services; or (e)forging any TCP/IP packet header or any part of the header information in anyemail or newsgroup posting. Violations of system or network security may resultin civil or criminal liability. Panchakatrma Ayurveda Shop will investigate occurrences thatmay involve such violations and may involve, and cooperate with, lawenforcement authorities in prosecuting users who are involved in suchviolations. You agree not to use any device, software or routine to interfereor attempt to interfere with the proper working of this Site or any activitybeing conducted on this Site. You agree, further, not to use or attempt to useany engine, software, tool, agent or other device or mechanism (includingwithout limitation browsers, spiders, robots, avatars or intelligent agents) tonavigate or search this Site other than the search engine and search agentsavailable from Panchakatrma Ayurveda Shop on this Site and other than generally availablethird party web browsers (e.g., Netscape Navigator, Microsoft Explorer).

Termination: may suspend or terminate your use of the Website or any Service if it believes, in its sole and absolute discretion that you have breached any of the Terms.
If you or terminates your use of the Website or any Service, may delete any content or other materials relating to your use of the Service and have no liability to you or any third party for doing so.
You shall be liable to pay for any Service or product that you have already ordered till the time of Termination by either party whatsoever. Further, you shall be entitled to your royalty payments as per the User License Agreement that has or is legally deemed accrued to you.
Governing Law:

These terms shall be governed by and constructed in accordancewith the laws of India without reference to conflict of laws principles anddisputes arising in relation hereto shall be subject to the exclusivejurisdiction of the courts at New Delhi.


The headings and subheadings herein are included forconvenience and identification only and are not intended to describe,interpret, define or limit the scope, extent or intent of the Terms or theright to use the Website by you contained herein or any other section or pagesof the Website or any Linked Sites in any manner whatsoever.

Interpretation Of Number And Genders:

The Terms herein shall apply equally to both the singularand plural form of the terms defined. Whenever the context may require, anypronoun shall include the corresponding masculine and feminine. The words"include", "includes" and "including" shall bedeemed to be followed by the phrase "without limitation". Unless thecontext otherwise requires, the terms "herein", "hereof","hereto", "hereunder" and words of similar import refer tothe Terms as a whole.


If any provision of the Terms is determined to be invalidor unenforceable in whole or in part, such invalidity or unenforceability shallattach only to such provision or part of such provision and the remaining partof such provision and all other provisions of these Terms shall continue to bein full force and effect.


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